Forum Discussion

ChrisComplete's avatar
ChrisComplete
Copper Contributor
Apr 13, 2020

Bookings is not inserting name, email or phone# into the calendar appointments that are created

*** RESOLVED ***


Apparently Bookings was simply having some internal issues. The problem corrected itself, without us changing anything in our configuration.

 

*****************

 

I just setup bookings and although it is "working", there is an odd issue.

 

 

The calendar bookings do not contain the specifics of the individual who made the booking, but the notifications do?

Notification:

 

Calendar views:

 

Expanded:

 

Why wouldn't the appointment include the name of the person who booked it?

 

Thanks.

 

Chris

 

  • Ashwin2075's avatar
    Ashwin2075
    Copper Contributor

    ChrisComplete : Can you please advise how this has been rectified? I seem to have similar issue in confirmation email, it doesn't show the email, company name and phone number entered by client. 

    • ChrisComplete's avatar
      ChrisComplete
      Copper Contributor

      Ashwin2075 Wait for a few days. Ours ended up synching. Seems like it just might be a poorly designed product.

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