Book Time with Me doesn't work when user is logged in

[jongittings]

Some of our user are trying to use the "Book Time with Me" page to let customers book meeting with them.

The page works great when the person trying to book time is NOT logged into a Microsoft account (they select the "Continue as guest" option) - they can see available times and book a meeting.

If they person logs in (with any Microsoft account - work or personal) then they don't see any available time slots OR they get a message "You do not have access to Bookings with me".

Anyone know how to get it working for all users?

[#2]

Hi @jongittings,  can you please share your book with me page over DM to me ? Thanks

[#3]

@jongittings I have this exact same issue- my students have to either log out or be in an incognito window to use my bookings page. If they are logged into their Microsoft account it says they don't have access.

[#4]

Sent.

[#5]

I just spent an hour+ on a support call with Microsoft trying to resolve this issue to no avail. The problem is clearly with users selecting the Login option from the Bookings landing page and then logging in with a Live account (personal - non-work) rather than a work account.

When  someone logs in with a Live account they are redirected to an outlook.live.com URL where they get the page showing the "You don't have access to Bookings with Me" message.

This appears to me to be a clear bug in the redirect logic for the login page. If the users logs in with a Live account, that should be detected and they should be told to use the Anonymous option. It appears they are incorrectly being redirected to a Live URL where they are told that their Live ID doesn't have access to the Bookings with Me functionality.

The support engineer I spoke with was no help in that he simply told me that I should tell my customers not to do that (log in with a Live ID). 

This is a silly bug that makes the feature basically useless...

[#6]

Microsoft Personal accounts are not yet supported on Book with me.

[#7]

How would a person that logged in with a Personal account know that based on the message they get after they successfully log in?

Why not just redirect them to the anonymous access path for the Bookings page?

I get that it's easy to say "Personal accounts are not yet supported", but that doesn't change the fact that the current experience for a person logging in with one (successfully...) is left confused.

[#8]

Thank you for the feedback. We will definitely consider the suggestions here.