Forum Discussion
jongittings
Jan 11, 2024Copper Contributor
Book Time with Me doesn't work when user is logged in
Some of our user are trying to use the "Book Time with Me" page to let customers book meeting with them. The page works great when the person trying to book time is NOT logged into a Microsoft ac...
Debasish_Thakur
Microsoft
Jan 19, 2024Microsoft Personal accounts are not yet supported on Book with me.
jongittings
Jan 19, 2024Copper Contributor
How would a person that logged in with a Personal account know that based on the message they get after they successfully log in?
Why not just redirect them to the anonymous access path for the Bookings page?
I get that it's easy to say "Personal accounts are not yet supported", but that doesn't change the fact that the current experience for a person logging in with one (successfully...) is left confused.
Why not just redirect them to the anonymous access path for the Bookings page?
I get that it's easy to say "Personal accounts are not yet supported", but that doesn't change the fact that the current experience for a person logging in with one (successfully...) is left confused.
- Debasish_ThakurJan 20, 2024
Microsoft
Thank you for the feedback. We will definitely consider the suggestions here.- RadioDocSep 06, 2025Copper Contributor
Has there been any updates to this? Seems silly to me that there's this great product out there to help with appointment scheduling, yet it's still so flawed that it doesn't provide any kind of fallback for personal accounts. As an end user, I had no idea it was logging into my personal account that was causing the failure, I didn't even see an option for proceeding anonymously.