Forum Discussion
Another bug in Bookings: time slots are random
What I need: a simple tool for my colleagues with which they can book a 20-minute time slot on a few dates. I tried MS Booking and filled in the exact time slots in the 'company hours': 9.00 - 10.00 ...
Pratk
Microsoft
MicrosoftIs the service 'Dinsdag 5 apr' using the default scheduling policy?
Availability can be set at two levels - at the Bookings calendar level (which can apply to all services) or at an individual service level. If you want the service to use the default settings, then the flag for 'use the default scheduling policy' needs to be enabled. Can you cross-check if this is the issue faced?
Availability can be set at two levels - at the Bookings calendar level (which can apply to all services) or at an individual service level. If you want the service to use the default settings, then the flag for 'use the default scheduling policy' needs to be enabled. Can you cross-check if this is the issue faced?
- MS helped me with this issue. It appeared that it all has to be set at the individual service levels. And the default scheduling policy needs to be unchecked.
It works like a charm now.I'm facing the same issue and have edited the individual service calendar to be bbetween8am-5pm and turned off default settings. Still the time slots are between 1am-9am. How do I get the MS's supports attention? Thanks. ArthurWW
- How were you able to speak with Mircrosoft? Thank you!
rlcarswell Sorry for my late response!
I emailed email address removed for privacy reasons and was then invited for a call. At first they weren't present at the time we agreed upon, but after that we did have a call and they solved it.
But Bookings is typically Microsoft - i.a. not intuitive at all.
Good luck, Arthur
- When I enable that, you cannot choose one of the available times anymore, as a result of which you can't book a specific time. Even though the default scheduling is set to 20 minutes too.
