Forum Discussion

aetarpley's avatar
aetarpley
Copper Contributor
Aug 15, 2022

Add Time Off not working?

I am trying to use the "add time off" function for 2 schedules and every time I press the create time off button, nothing happens.  I tried both on the two calendars that actually need to be blocked ...
Add time off function
davisjr's avatar
davisjr
Icon for Microsoft rankMicrosoft

aetarpley DanielGregory-RCC MarlonSeidl030 thank you for reporting this and apologies for the trouble caused. A fix for this is being rolled out and it should resume working shortly. Please let us know if you continue to see this going into next week as well. 

 

In the interim, you could try blocking time on staff calendar by using another service or by creating a new service for time off. 

irenebocca's avatar
irenebocca
Copper Contributor
Dec 05, 2023

davisjr 

nothing is working. how come the bookings page is showing service deleted when i try to add a new time off 

  • Eugene1570's avatar
    Eugene1570
    Copper Contributor
    Dec 08, 2023

    @davisjr

     

    I am also having the same issue. Occurred suddenly and nothing happened after I clicked "Create Time Off". 

     

    Also for an existing Time Off created for a staff, the Calendar Page under the staff also showed "Time off (deleted service)".  Very strange and never happened before.


    Please advise! Thanks! 

    • summerJuly's avatar
      summerJuly
      Copper Contributor
      Dec 08, 2023

      @davisjr

       

      Hi,

      I have exactly same issue with Eugene1570 . I cannot add "Time off" for any staff including me and "Time off (deleted service)" is shown in the the Calendar Page. 

      Please help to advise how to solve this issue. Thank you! 

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