Forum Discussion
Word cannot open the file because the file format does not match the file extension.
I was working on a .docx file and Word suddenly quit. I looked in Word Help to find the recover file and found it. However, I cannot open it through Finder or Word. I also tried to change the file...
Are you able to open in OLD format (*.doc) and copy the content to new WORD and save as docx?
After changing the extension to .doc, the AutoRecovered file happily opened in Word. I then just needed to do a 'Save As' in .docx format (and change extension to .docx), and file now behaving normally.