Why office outlook 365 and outlook mail sucks terribly and worst emails in the whole wide world?

I called Microsoft support and was told we had to route the issues through our IT support.  You might as well hide behind the IT teams since this is such a crappy product.

The Microsoft Mobile IOS App is extremely limited in function.  Microsoft recommended to our IT team to lock down "Active Sync" for security reasons and now we're stuck with this crappy application.  At least with Active Sync you can use mobile application like "mobile Day to automatically dial conference call numbers when traveling.  Most of my colleagues didn't even bother to load the application because its so terrible. 

I think its wrong for Microsoft to force users to accept the terms and conditions to arbitrate.  Microsoft has some great products but this is a terrible solution.