Forum Discussion
What is Your Biggest Remote Troubleshooting Challange?
If you are working from home or you are managing employees at home, I am wondering what is the biggest and most challenging troubleshooting problem you encounter?
Please share your experience, how did you solved it?
5 Replies
Lack of features in MS Teams scheduling or permission levels. It would be nice to have a permission level that are different in video conferences. For example it would be nice to have a webinar feature in teams. The next thing is remote assistance to clients without having to disable UAC on secure desktop or pay for something. I wonder if their engineers even use their products in much capacity.
idk1613 regarding to Microsoft Teams, video conferencing in Microsoft Teams is very comprehensive and you have several setting and permissions. I am not sure what is your scenario but you have options for video conference and live meetings.
I normally use Quick Assist app in Windows 10 to do remote troubleshooting and UAC is not problem, when I see UAC message, I just click permit and there is no need to disable it.
- Right now it is inviting an external user or guest to a Teams Meeting... I cannot figure out how to enable that, I have enabled the guest in the Team, but cannot add them to a call or meeting. I have not solved it yet.
Deana_O_22Have you or your Office 365 Admin fully enabled Teams guest access for your organization? See https://docs.microsoft.com/en-us/microsoftteams/guest-access-checklist for the six steps.
Additionally, org-wide changes and user additions for Teams may see a delay for full teams functionality due to high usage on the Teams servers - the notice I am seeing on my admin console is "up to 24 hours."
Deana_O_22 what is the error message?
Normally, when you enable guest, you should be able to add anyone by sending them an email.
