Forum Discussion

Bronze Contributor

Apr 18, 2020

What is Your Biggest Remote Troubleshooting Challange?

If you are working from home or you are managing employees at home, I am wondering what is the biggest and most challenging troubleshooting problem you encounter? Please share your experience, how...

idk1613

Brass Contributor

Jun 03, 2020

Reza_Ameri-Archived

Lack of features in MS Teams scheduling or permission levels. It would be nice to have a permission level that are different in video conferences. For example it would be nice to have a webinar feature in teams. The next thing is remote assistance to clients without having to disable UAC on secure desktop or pay for something. I wonder if their engineers even use their products in much capacity.

Reza_Ameri-Archived
Bronze Contributor
Jun 04, 2020
idk1613 regarding to Microsoft Teams, video conferencing in Microsoft Teams is very comprehensive and you have several setting and permissions. I am not sure what is your scenario but you have options for video conference and live meetings.

I normally use Quick Assist app in Windows 10 to do remote troubleshooting and UAC is not problem, when I see UAC message, I just click permit and there is no need to disable it.