Forum Discussion

Copper Contributor

Mar 27, 2019

Verify Your Identity

So I'm flicking through my account settings in Outlook 365, when the 'Verify Your Identity box randomly pops up My alternate email is my wifes, who's at work, so I can't get a verification code I t...

office 365

BuckoTheMoose

Copper Contributor

Mar 27, 2019

Rnishat0786

Thanks for the links. I'll take a look

I have ,remember password, selected, but it seems to have a problem with me poking around in the settings. Each time it's happened, I've been scrolling through the settings pages for a bit before it's kicked in

The wife just sent me the code by text and I'm back in. I also noticed there's a 'don't ask again on this device' option. I'm sure I would have spotted and ticked that before now, but I definately have this time, so maybe that will stop it doing it again

Thanks for your help

VasilMichev

MVP

Mar 27, 2019

Some settings are extra "sensitive" and you can only access them after performing an MFA challenge. A workaround to this is when you have your device joined to Azure AD - using an O365 account on such device automatically satisfies the additional auth requirements.