Forum Discussion
Transferring Office 365 hosted by GoDaddy to Office 365 hosted by Microsoft
ROWENS15 I've been trying to solve this for two years, last October we became Microsoft partners and it's been a pain accessing admin panels, the power platform, Viva etc.
I can't tell you how many support tickets and video recordings I have submitted, I've been in a ping-pong match with Microsoft and GoDaddy. I don't understand how Microsoft allows this to happen, I'm pretty sure we're paying double for certain products.
If anyone has guidance please share :sos_button:
Hi melissamarie ,
if you have access to GoDaddy as an admin, I suggest you to defederate your GoDaddy Microsoft and then login. After you defederate GoDaddy you will be able to access admin.microsoft.com portal. From there you can delete your domain and add it to a different tenant.
*Googles "defederate" ha-ha thank you so much this is keyword I was missing; I can't believe this was never mentioned on my prior support calls and tickets.
I guess it's a perfect weekend to "defederate" my domain and ugh this looks like soooo much work I have 20 users in GoDaddy and my main reasoning for this is to change the SharePoint URL which I am assuming all our sites, teams, files, and power automate flows will be misconfigured
I am going to attempt to follow this awesome guide I found using the KW:
https://tminus365.com/defederating-godaddy-365/#:~:text=Defederating%20requires%20users%20to%20reset%20their%20passwords%20in,they%20can%20change%20to%20whatever%20they%20want%20after.
- No worries, it won't be a too much work. Defederation is very easy. And your services won't be misconfigured because when you have M365 in GoDaddy, all backend is set by using onmicrosoft.com domain.