Forum Discussion

Copper Contributor

Apr 03, 2020

transfer Domain godaddy to microsoft 365

,I am having headache to transfer my domain from GoDaddy to Microsoft. I have 3 days and they said that the technician from Microsoft are still working. Andi it's amazing that they have 3 days for re...

office 365

jfenner67

Copper Contributor

Feb 06, 2022

BenStegink I've been a O365 customer for years - so that I could have the office suite. I've also been a customer of godaddy owning a domain and webhosting services along with email services (I think the main account was free initially with the webhosting/domain package) with some ancillary email accounts for doing business. The business is now defunct but the email domain is well established and I'd like to keep it. Naturally when Godaddy informed us that they were migrating us to O365 I was like... well, I already have an O365 account... no sense in paying Godaddy AND Microsoft, right? I contacted Microsoft support about combining the two and allowing O365 to take over the domain and my email... but they were less than helpful.

What would you suggest? I'd like to keep the domain, lose the webhosting but have it managed by Microsoft rather than two vendors.

oper859

Copper Contributor

May 04, 2022

In my case I have only the domain registrar and "Email Essentials" account with Godaddy. The email account was migrated by Godaddy to O365 via their federated tenant. This subscription will end next year. I currently have a Microsoft 365 Family account and I will want to move my tenant from Godaddy to Microsoft so I can use my own domain emails with my Microsoft 365 Family subscription. I don't have a problem exporting all my email to pst and them importing back to my 365 family account. I'm only very worried by all the stories i read related to the procedure to get Godaddy to delete my domain from their tenant so I can add it to Microsoft. Is there a magic word when calling Godaddy and ask them to do this to minimize the outage caused by this move ? I had very bad experiences with Godaddy tech support, it seems they have people there that are completely unqualified for this.