Forum Discussion
transfer Domain godaddy to microsoft 365
alesrs emails in Exchange, files in SharePoint, if you are using Teams and want to retain conversations. The last time I did one of these, as soon as that domain was removed from GoDaddy, everything you had in Microsoft 365 w/ GoDaddy was deleted. You couldn't "move" your domain to Microsoft 365 natively and then slowly move content over...
There are a variety of ways to move everything over and several tools depending on what you want to do. But the process should be
1. Get a new Microsoft 365 environemtn
2. Copy everything from GoDaddy -> New Microsoft 365
3. Move you domain from GoDaddy -> Microsoft 365 (at which point in time all your content you have in GoDaddy is deleted)
Again, maybe they've made it easier since the last time I did it, but the above has been my experience
And everyone else....PLEASE stop buying Microsoft 365 from GoDaddy. They completely ruin it...frankly, I'm shocked Microsoft still allows them to do this...
BenStegink I've been a O365 customer for years - so that I could have the office suite. I've also been a customer of godaddy owning a domain and webhosting services along with email services (I think the main account was free initially with the webhosting/domain package) with some ancillary email accounts for doing business. The business is now defunct but the email domain is well established and I'd like to keep it. Naturally when Godaddy informed us that they were migrating us to O365 I was like... well, I already have an O365 account... no sense in paying Godaddy AND Microsoft, right? I contacted Microsoft support about combining the two and allowing O365 to take over the domain and my email... but they were less than helpful.
What would you suggest? I'd like to keep the domain, lose the webhosting but have it managed by Microsoft rather than two vendors.
- oper859May 04, 2022Copper ContributorIn my case I have only the domain registrar and "Email Essentials" account with Godaddy. The email account was migrated by Godaddy to O365 via their federated tenant. This subscription will end next year. I currently have a Microsoft 365 Family account and I will want to move my tenant from Godaddy to Microsoft so I can use my own domain emails with my Microsoft 365 Family subscription. I don't have a problem exporting all my email to pst and them importing back to my 365 family account. I'm only very worried by all the stories i read related to the procedure to get Godaddy to delete my domain from their tenant so I can add it to Microsoft. Is there a magic word when calling Godaddy and ask them to do this to minimize the outage caused by this move ? I had very bad experiences with Godaddy tech support, it seems they have people there that are completely unqualified for this.