Forum Discussion
The security certificate has expired or is not yet valid
Hi Stavros,
That's the cause, and keep post here how the cause is based on what you found on test autodiscover.
- Well, in our case all was done by hosting provider, so I can't tell exactly how to do this. But when installing certificate you have to include intermediate certificate in a combined file. Thia will fix the Extra download entry, though I'm not sure it will fix your issue. I'm just guessing it might be related.
hi friend, i do it and it show this to me
Path #1: Trusted
1 Sent by server http://www.mydomain.com
2 Sent by server GlobeSSL DV Certification Authority 2
3 In trust store USERTrust RSA Certification Authority Self-signed
Path #2: Trusted
1 Sent by server http://www.mydomain.com
2 Sent by server GlobeSSL DV Certification Authority 2
3 Extra download USERTrust RSA Certification Authority
4 In trust store AddTrust External CA Root Self-signed
Weak or insecure signature, but no impact on root certificate
I managenment my web site, what i need to do?
Thanks!You can check your domain here https://www.ssllabs.com/ssltest it might give you an error that full chain of certificate is not installed (under Certification Path - press Click here to expand). It should say Sent by server in first two steps. If one of the steps is Additional download, then it is an issue. In that case you or your hosting provider have to install the certificate properly by combining full chain.
We had similar issue where mobile Skype app was complaining about bad certificate (though our page was showing green lock in browsers). I guess mobile apps can't get full chain on their own and expect it from a domain. Installing full chain fixed problem for us.
Nop i didn't find any solution. I just have the users to click a yes and all are sync normaly
- Do you solved it?
Hi Nuno,
I really appreciate your help. I will talk first with Hostgator to check if they can help and i will update again the post.
Thank you in advance.
Hi Stravos,
If your autodiscover record point to that provider and is your architecture, you will need to talk with them and correct the certificate. If you can describe here more detail on your architecture and the full result of autodiscover test (Without sensitive information) we could help more.
