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benixdxd's avatar
benixdxd
Copper Contributor
May 24, 2023

Syncing Categorizations Between Outlook Browser and App: Missing Categorizations and Limited Email D

So my problem is that when I access Outlook in the browser, I can see my categorizations in different mailboxes. But when I use the Outlook app, I don't see the categorizations that my colleagues have set, and they also can't see mine. Additionally, only old emails are displayed in the mailboxes when using the app

1 Reply

  • KorayKazak's avatar
    KorayKazak
    Brass Contributor
    Hi benixdxd
    Could you please deactivate the Option "Download Shared Folders" and try it again?
    Here a article, how you can do it:
    https://www.linkedin.com/pulse/how-disable-caching-outlook-shared-mailboxes-stellardatarecovery/

    Let me know, if you still have the problem

    Best regards
    Koray

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