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Copper Contributor

May 21, 2019

sync-generic-failure in Azure AD Connect Server

Good day! Has anyone encountered this error during delta synchronization in Azure AD Connect Server? Error: sync-generic-failure Synchronization step: Provisioning Extension Name: SyncRules...

MVP

May 21, 2019

Some things to try from the interweb :

* run a full import on the external connector (O365), wait for the to complete. Then run a full import on the domain connector.
Then a full sync on each connector running the O365 one first then and Export and then a Delta Sync.

* Could you reinstall your Azure AD connector to see if the issue persists?
Also, make sure you enable port 443

IntuneSupport
Copper Contributor
May 22, 2019
adam deltinger

I asked the customer to do a full sync but errors are still there.

In addition, they are not configured for a password write back.

Thanks.
- AliceIoanffa
  Copper Contributor
  May 23, 2019
  IntuneSupport
  
  Do you have an OU in your On Prem AD that you do not Sync to Azure AD?
  If not, create an OU and update the Azure AD Connect configuration to not include that OU.
  Then:
  Move the On Prem object to that excluded OU
  Run a delta sync using PowerShell
  Import-Module ADSync # only needed if the ADSync module is not loaded
  Start-ADSyncSyncCycle -PolicyType Delta
  Then move the object back to its original location, and run another delta sync
  - AliceIoanffa
    Copper Contributor
    May 23, 2019
    If they are external contact make sure the mail attribute is correctly populated and also make sure in the instalation guide you selected for the users to be matched with the mail attribute, as per the Contact topic in the article: https://docs.microsoft.com/en-us/azure/active-directory/hybrid/concept-azure-ad-connect-sync-user-and-contacts
IntuneSupport
Copper Contributor
May 21, 2019
adam deltinger

Will check this and get back.

The error only appears to external contacts in AD.

Thanks.

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