Forum Discussion

Copper Contributor

Dec 21, 2017

Solved

Sharepoint: External Sharing Difficulties

Hi, Our company has Office365 for zimmo.be, our HQ also has Office365 mediahuis.be Those are separate accounts. When person x@zimmo.be wants to invite y@mediahuis.be, we get this error (see attach...

sharepoint

Rob Ellis
Dec 21, 2017
that looks correct - so if you are still seeing an error when trying to share with a user from max-immo.pro or mediahuis.be domains, I would suggest raising a support ticket.

Rob Ellis

Bronze Contributor

Dec 21, 2017

So it sounds like you have configured the tenant level external sharing settings correctly.

It is worth checking the settings at the SharePoint site collection level. See here:

https://support.office.com/en-us/article/Turn-external-sharing-on-or-off-for-SharePoint-Online-6288296a-b6b7-4ea4-b4ed-c297bf833e30#ID0EAABAAA=Site_collection

Wies Tange

Copper Contributor

Dec 21, 2017

Hi Rob,

tnx for the quick response.

Unfortunately, this option i not highlighted/clickable for me, hower I have admin rights?

Rob Ellis
Bronze Contributor
Dec 21, 2017
Which option?
- Wies Tange
  Copper Contributor
  Dec 21, 2017
  "sharing" in the ribbon, as explained in the link you provided:
  
  In the left pane, choose Admin centers > SharePoint.
  
  From the SharePoint admin center, click site collections.
  
  Check the box next to those site collections whose sharing settings you want to turn on or off.
  
  In the ribbon, click Sharing.
  - Rob Ellis
    Bronze Contributor
    Dec 21, 2017
    In that case, make sure you have at least 1 site collection ticked - if the sharing button is still greyed out, it is worth double checking the tenant level sharing settings.