Forum Discussion

Philip Cassidy's avatar
Philip Cassidy
Copper Contributor
Jul 02, 2018
Solved

Sent items as shared mailbox but the sent item to only be saved in the other mailbox sent items

Hello,    365 Exchange Online Outlook 2016    Is it possible to give full access to a mailbox with 'send as' or 'send on behalf' permissions but the sent item is to only be saved in the sent ite...
  • Max Fritz's avatar
    Jul 02, 2018

    From the Exchange side, you're using the right command, but you're correct that it will save a copy in both sent items folders.https://blogs.technet.microsoft.com/exchange/2015/03/03/want-more-control-over-sent-items-when-using-shared-mailboxes/.

    I'd strongly recommend that method as it's easiest to manage, but the other option is to configure local workstations using group policy, so long as you are using Outlook 2010 or higher. That should make it so that it's only saved in the one folder:

    1. Click Start, click Run, type regedit, and then click OK.
    2. Locate and then click the following registry subkey:
       
      HKEY_CURRENT_USER\Software\Microsoft\Office\x.0\Outlook\Preferences
      Note The x.0 placeholder represents your version of Office (16.0 = Office 2016, 15.0 = Office 2013, 14.0 = Office 2010).
    3. On the Edit menu, point to New, and then click DWORD Value.
    4. Type DelegateSentItemsStyle, and then press Enter.
    5. Right-click DelegateSentItemsStyle, and then click Modify.
    6. In the Value data box, type 1, and then click OK.
    7. Exit Registry Editor.

    From: https://support.microsoft.com/en-us/help/2843677/messages-sent-from-a-shared-mailbox-aren-t-saved-to-the-sent-items-fol

Resources