Forum Discussion
ManjulaSicom
Sep 08, 2020Copper Contributor
Saving sent items in the mailbox of delegator
Hello All, We have set up delegated access in Exchange as follows : 1. The delegate, Bob, is using OWA. 2. The delegator, Anne is using Outlook 365. Access has been granted in Outlook thr...
ManjulaSicom
Copper Contributor
Ok thanks for all the help. I will give you a feedback on Monday. The users have already left for today.
ChristianBergstrom
Sep 15, 2020Silver Contributor
ManjulaSicom Hey, did you get it sorted when using the other approach?
- ManjulaSicomOct 05, 2020Copper Contributor
Hi ChristianBergstrom,
Im very sorry to be replying so late. We've been taken up by another quite serious issue where emails sent by one of our executives have not been received by the recipients with no delivery failure and no errors.Back to our issue. So as not to block the users, we have upgraded their OS and installed Outlook app on their machines. Full Access has been given to the delegates through the Admin portal and sent on behalf has been configured there itself. I still need to test if when the delegate is sending email via the delegator's Inbox, the email is getting saved in both places.
Will keep you updated.
Many thanks.