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ManjulaSicom's avatar
ManjulaSicom
Copper Contributor
Sep 08, 2020

Saving sent items in the mailbox of delegator

Hello All,   We have set up delegated access in Exchange as follows :   1. The delegate, Bob, is using OWA.   2. The delegator, Anne is using Outlook 365. Access has been granted in Outlook thr...
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ChristianBergstrom's avatar
ChristianBergstrom
Silver Contributor
Hey, just read the first post again. Please set the delegate permissions using PowerShell, not the client 🙂
ManjulaSicom's avatar
ManjulaSicom
Copper Contributor
Sep 11, 2020
Hello,

Should I remove the delegation via the client and then set it via PowerShell?
  • ManjulaSicom's avatar
    ManjulaSicom
    Copper Contributor
    Oct 05, 2020

    Hi ChristianBergstrom,

    Im very sorry to be replying so late. We've been taken up by another quite serious issue where emails sent by one of our executives have not been received by the recipients with no delivery failure and no errors.

     

    Back to our issue. So as not to block the users, we have upgraded their OS and installed Outlook app on their machines. Full Access has been given to the delegates through the Admin portal and sent on behalf has been configured there itself. I still need to test if when the delegate is sending email via the delegator's Inbox, the email is getting saved in both places.

    Will keep you updated.

    Many thanks.

  • ManjulaSicom's avatar
    ManjulaSicom
    Copper Contributor
    Sep 11, 2020
    Ok thanks for all the help. I will give you a feedback on Monday. The users have already left for today.
  • ChristianBergstrom's avatar
    ChristianBergstrom
    Silver Contributor
    Sep 11, 2020

    ManjulaSicom Yes, I would do that. Let me know how it goes!

     

    You have the settings here as well if you don't want to use PowerShell (admin portal). I prefer PS though.

     

     

     

     

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