Room Finder and Workspaces - Unavailable versus Available Issue

Brass Contributor

Greetings

This is on Exchange Online 365. On-prem is not involved
Organizer user1 asks to book Worspace1 in Outlook web. The delegate receives an email and approves for the 11th
30 minutes later another organizer user2 goes to Room finder and looks up for the same Workspace1 and day 11th. I was expecting Room Finder and Scheduling Assistance to show Workspace1 as Unavailable. But that is not happening, Workspace1 shows as available.
Funny thing is that if Rooms type, the unavailable/available works but not for Workspaces

Thanks in advance

4 Replies

Exact sme problem here. MS Support and Engineers so far not able to help. Did you find a solution? We are using Outlook for Mac, but same prob on web version.

@Roli307 

On-prem means Exchange On-prem (hybrid) or Outlook App?

@MarkH2095 

MS support could not help. So what I did was to delete them (workspace type) and keep as normal room types and it did work.

Hi @Kidd_Ip
This is not in a hybrid scenario. At the end of the day, MS support could not figure out the issue. So what I did was to delete them (workspace type) and recreate them as normal room types and it did work.