PowerPoint saving as Jpeg

%3CLINGO-SUB%20id%3D%22lingo-sub-1173376%22%20slang%3D%22en-US%22%3EPowerPoint%20saving%20as%20Jpeg%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1173376%22%20slang%3D%22en-US%22%3E%3CP%3EI%20am%20having%20a%20problem%20saving%20presentation%20as%20JPG.%20I%20have%20never%20had%20a%20problem%20before%2C%20been%20using%20the%20same%20file%20for%20three%20years%20that%20I%20modify%20weekly.%20Today%20I%20could%20not%20save%20as%20Jpegs.%20I%20tried%20starting%20a%20new%20ppt%20with%20the%20same%20issue.%20I%20get%20to%20the%20save%20all%20screen%20and%20then%20it%20says%20%22an%20error%20occurred%20with%20PowerPoint%20was%20saving%20the%20file.%22%20then%20it%20says%20%22Sorry%2C%20we%20couldn't%20find%20G%3A%5CDocuments%5C%20......%20Slide1.jpg.%20Is%20it%20possible%20it%20was%20moved%2C%20renamed%20or%20deleted%22.%20PPT%20creates%20the%20normal%20folder%20but%20it%20puts%20nothing%20in%20it.%20I%20re-installed%20Office%20365%20and%20the%20same%20thing%20happened.%26nbsp%3B%20I%20can%20save%20the%20ppt%20file%20but%20I%20want%20the%20jpgs%20for%20presentation.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1173376%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EPowerPoint%20Jpeg%20Save%20Issue%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1173461%22%20slang%3D%22en-US%22%3ERe%3A%20PowerPoint%20saving%20as%20Jpeg%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1173461%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F64%22%20target%3D%22_blank%22%3E%40Tony%20Redmond%3C%2FA%3E%20mentioned%20a%20similar%20issue%20yesterday%2C%20so%20adding%20him%20here.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1173560%22%20slang%3D%22en-US%22%3ERe%3A%20PowerPoint%20saving%20as%20Jpeg%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1173560%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F58%22%20target%3D%22_blank%22%3E%40Vasil%20Michev%3C%2FA%3E%26nbsp%3BThanks%2C%20but%20my%20issue%20is%20different.%20Any%20time%20any%20application%20tries%20to%20save%20to%20JPEG%2C%20the%20dialog%20freezes%20(circle)%20and%20nothing%20happens.%20I%20can%20save%20to%20any%20other%20format.%20This%20started%20on%20Monday...%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1176517%22%20slang%3D%22en-US%22%3ERE%3A%20PowerPoint%20saving%20as%20Jpeg%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1176517%22%20slang%3D%22en-US%22%3E%3F%20Are%20there%20any%20replies%20to%20fix%20this%20issue%3F%3F%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1176543%22%20slang%3D%22en-US%22%3ERE%3A%20PowerPoint%20saving%20as%20Jpeg%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1176543%22%20slang%3D%22en-US%22%3ENo%20solutions%20yet%2C%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2628035%22%20slang%3D%22en-US%22%3ERE%3A%20PowerPoint%20saving%20as%20Jpeg%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2628035%22%20slang%3D%22en-US%22%3E%3CP%3EI%20found%20this%20blog%20post%20about%20this%20issue%3A%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fblog.greglow.com%2F2018%2F04%2F16%2Fgeneral-powerpoint-sorry-we-couldnt-find-slide1-png-unexpected-space%2F%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fblog.greglow.com%2F2018%2F04%2F16%2Fgeneral-powerpoint-sorry-we-couldnt-find-slide1-png-unexpected-space%2F%3C%2FA%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ETurns%20out%20an%20extra%20space%20before%20the%20.pptx%20was%20the%20issue%2C%20had%20this%20work%20for%20someone%20I%20was%20troubleshooting%20with.%20Just%20wanted%20there%20to%20be%20a%20solution%20somewhere%20on%20Microsoft's%20forums%20about%20this...%20seeing%20as%20I%20couldn't%20find%20one.%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F557350%22%20target%3D%22_blank%22%3E%40smitty3182%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
New Contributor

I am having a problem saving presentation as JPG. I have never had a problem before, been using the same file for three years that I modify weekly. Today I could not save as Jpegs. I tried starting a new ppt with the same issue. I get to the save all screen and then it says "an error occurred with PowerPoint was saving the file." then it says "Sorry, we couldn't find G:\Documents\ ...... Slide1.jpg. Is it possible it was moved, renamed or deleted". PPT creates the normal folder but it puts nothing in it. I re-installed Office 365 and the same thing happened.  I can save the ppt file but I want the jpgs for presentation.

5 Replies

@Tony Redmond mentioned a similar issue yesterday, so adding him here.

@Vasil Michev Thanks, but my issue is different. Any time any application tries to save to JPEG, the dialog freezes (circle) and nothing happens. I can save to any other format. This started on Monday...

? Are there any replies to fix this issue??
No solutions yet,

I found this blog post about this issue:

 

https://blog.greglow.com/2018/04/16/general-powerpoint-sorry-we-couldnt-find-slide1-png-unexpected-s...

 

Turns out an extra space before the .pptx was the issue, had this work for someone I was troubleshooting with. Just wanted there to be a solution somewhere on Microsoft's forums about this... seeing as I couldn't find one.

@smitty3182