Forum Discussion
Victor DiCarlo
Sep 02, 2018Copper Contributor
Outlook stops sending and receiving after being opened for a few hours.
I've just purchased Office 365 and the Outlook app. seems to be a bit buggy. I will open it and leave it for a few hours and it will stop sending/receiving. I then see that there is an error mes...
Victor_Ungureanu
Microsoft
Sep 05, 2018The name servers responsible for the domain Sympatico.ca are not hosted by Microsoft, but by bell.ca. This means that Microsoft is not responsible for updating the DNS records for this domain and they should be updated by the owner of the domain.
Elston Garrison
Sep 05, 2018Copper Contributor
The other Victor….
- Victor_UngureanuSep 05, 2018
Microsoft
Well, it seems like sympatico.ca is not Victor's domain:
- Victor DiCarloSep 05, 2018Copper Contributor
Thanks guys, but I am using the new Outlook 365 for my email.
- Sep 08, 2018
Hi,
I'd definitely recommend moving yourself off of POP/SMTP and migrating to the best experience with MAPI over HTTP.
As the folks have mentioned in this thread, you'll need to sort out a load of DNS and get autodiscover working correctly to connect to the right OA endpoint.
Cheers,
Tony
- Victor_UngureanuSep 05, 2018
Microsoft
Oh, right :). I didn't pay enough attention.
Checking he autodiscover record, this being the one that really matters when creating an Outlook profile, I can see that it points to webmail.owm.bell.net, so he probably doesn't use Office 365 for email, but Bell, although he said that "I've just purchased Office 365". In this case, he probably can't use another protocol but POP or IMAP (preferably)
Considering all this, Victor DiCarlo, why don't you use Office 365 for email? Is there something that Bell offers and Office 365 doesn't?