Forum Discussion

Copper Contributor

Oct 20, 2018

Solved

Outlook 365 SMTP Server

Hi All, I switched from GoDaddy "cpanel email" to Outlook 365 email yesterday. I am trying to get a small piece of booking software to send appointment reminders, but it needs an SMTP server to do ...

office 365

Doug Stackhouse
Oct 22, 2018
Hi Guys,

I've changed direction and setup my appointment reminders using my local ISP. 5 minutes, done. I can't believe how much more complicated simple tasks have become with "advancements" like Outlook 365.

In any case, I appreciate your input,

Thank you.

VasilMichev

MVP

Oct 20, 2018

Is the user account licensed for Exchange Online?

adam deltinger

MVP

Oct 20, 2018

Yes of course! Make sure the User is licensed

Doug Stackhouse
Copper Contributor
Oct 20, 2018
hi guys, thank you for the responses.

I'm trying to determine if the software supports "TLS" right now. What do you mean by "account licensed for Exchange Online". I assumed it was because it was setup for/under Outlook 365. How can I check?

Thank you.
- adam deltinger
  MVP
  Oct 20, 2018
  The user/account must be licensed to send mail. This is easiest checked in the admin portal in office 365 -> users -> select the user you use for smtp and check under licenses
  - Doug Stackhouse
    Copper Contributor
    Oct 20, 2018
    I am able to send emails from this address and it appears some type of licensing has been granted.
    
    "Exchange Online (Plan 1)"
    
    Hopefully I will here back soon from the company that authored the software with respect to the TLS.