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RamiW2000's avatar
RamiW2000
Copper Contributor
Feb 06, 2024

outlook 365 ask for password randomly

Hi

For some users, a message pops up about entering a password randomly. Can be several times a day and another day not at all.

Even if they do not enter a password, it is enough for them to close the outlook and reopen it and it will work or if they enter a password (and even twice in a row) and the outlook will continue to work.

I've already seen questions on the subject here and tried to enter these values ​​in the registry editor and also delete from the Windows Credential any value .

 

Tried this also :

[HKEY_CURRENT_USER\Software\Microsoft\Exchange]

"AlwaysUseMSOAuthForAutoDiscover"=dword:00000001

[HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity]

"EnableADAL"=dword:00000001

[HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity]

"Version"=dword:00000001

[HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity]

"DisableADALatopWAMOverride"=dword:00000001

 

This is the pop-up windows 

 

Please Help !!! πŸ™‚

  • RamiW2000 

     

    Better study on current M365 setup such as via ADFS or not and behavior under different network conditions such as Internet vs. Intranet, it can help to isolate the issue further

    • RamiW2000's avatar
      RamiW2000
      Copper Contributor
      Thanks, but I didn't understand the connection to the question πŸ™‚

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