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Volker680's avatar
Volker680
Copper Contributor
Sep 10, 2022

Old contacts - MS backup?

Hi, 

As of this morning, I find my o365 contacts all appearing to be old, as if an old backup was restored.

Does anybody know whether MS installed an d backup last night?

Thank you!

Volker

  • Volker680's avatar
    Volker680
    Copper Contributor
    One thing I just realise, it seems to be a mix of old and new contacts...
  • ackermanaot1010's avatar
    ackermanaot1010
    Copper Contributor

    Volker680 Ackermanaot 

    PC folder backup automatically syncs your Desktop, Documents and Pictures folders on your Windows PC to your OneDrive cloud storage. Your files and folders stay protected and are available from any device.

     

    • Volker680's avatar
      Volker680
      Copper Contributor

      ackermanaot1010, Thanks for your reply!

      However, the problem is that I did not delete/chage my contacts, they simply got "reset" to an older version, and some were even deleted.

       

      Does anybody know how to contact MS O365 support? Is there an email address?

       

      I am afraid I have lost many contacts, and the ones I have in my account seem to be some very old ones, which I had deleted many months or even years ago... 

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