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Perunaz's avatar
Perunaz
Copper Contributor
Jan 05, 2021

Office installation error 30015-11 (3221225506)

I got this really frustrating error that apparently means that my office is corrupt.

At this point I've done everything that I've seen other people do in different discussions.

I did a clean install of windows.

I used a tool from microsoft that reintalled it for you, did it manually as well.

deleted all folders I could think off that were related.

 Does anybody have any clue on what to do.

4 Replies

    • Oluyem1's avatar
      Oluyem1
      Copper Contributor

      I don't know of any. The only thing I can think of is the Wi-Fi adapter if the passes as an endpoint. You can school me though. Kidd_Ip 

  • JocelynBlanchet's avatar
    JocelynBlanchet
    Copper Contributor

    Perunaz same problem on my computer, started a couple of days ago. Do you have a solution yet?

    Spend 2 hour with Microsoft support did multiple uninstall, reboot and reinstall nothing work so far.

    I'm on Windows 10. Also try uninstall and reinstall using the MSRA tool.

    Also try deleting some registry entries: https://answers.microsoft.com/en-us/msoffice/forum/all/i-cant-install-office-365-error-code-30015-11/c6cb247d-536a-4635-8428-00bf5d54fb89

    • Oluyem1's avatar
      Oluyem1
      Copper Contributor

      I have being this same error message since last week. I have done all kind toubleshooting based on the sugggetion I saw people do online but it persisted. 

       

      I will like to ask if you were able resolve the issue so you can assit by sharing, please. JocelynBlanchet 

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