Forum Discussion
o365 Outlook screen blinking while using dual monitors
Hello,
We have a few cases where for some reason Outlook o365 will start to blink while using a USB dock and dual monitors. Using the laptop alone the blinking does not occur. This seems to only occur with certain emails, maybe some with a jpeg or an attachment. Seems to be more related to the actual PC but after updating video drivers, chipset & BIOS. The issue reoccurs, I would say the workstation setup via monitors are display port and HDMI. The issue occurs usually on the display port monitor. Thanks!
4 Replies
I have seen a similar issue in our Organization a while ago where multiple users were impacted. Would refer you to go through the below articles...
https://support.microsoft.com/en-us/help/4022148/update-to-enable-large-address-aware-for-the-32-bit-version-of-outlook
&
https://support.office.com/en-us/article/large-address-aware-in-outlook-ea0913e4-2917-4456-b0ea-935dbd57ef02?ui=en-US&rs=en-US&ad=US
Try toggling the display settings (on the status bar -> display settings), and also try toggling hardware acceleration under File -> Options -> Advanced -> Display.
Ramius Mcphatter hey there! What type of PC is this? I have seen a similar issue before with Lenovo machines and was able to fix the issue by turning off hardware acceleration. However, after about a year Lenovo did release a newer video driver that addressed the issue.
Ethan Stern Dell Latitude laptops. Yup updated the latest from Dell still ongoing issue. Not everyday but its starting to increase
