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Colin73's avatar
Colin73
Copper Contributor
Jun 19, 2020

Money In Excel addin does not work in MS365 desktop app

I have an Office 365 subscription and downloaded the Money In Excel template today. The template works in the browser version of Excel but not in the desktop version. I keep getting an "add-in" error...
office 365
raptorly's avatar
raptorly
Copper Contributor

RayB45 I have the same problems too 😞

Usually, the Money in Excel pane would work for Excel Online ... but even that's not working today. 

RayB45's avatar
RayB45
Copper Contributor
Jun 30, 2020

raptorly  The Money in Excel pane worked at first on the desktop version for me.  Has anybody seen any posts that can explain why it has gone blank?

  • raptorly's avatar
    raptorly
    Copper Contributor
    Jun 30, 2020

    RayB45 I have corrected the online Excel version. It now works properly. It worked in Google Chrome, but not the new chromium build Microsoft Edge. The add-in works after clearing all Internet history.

     

    Regarding desktop, the Excel add-in works on my Surface Pro 4, but not my custom desktop PC. It would show that it's loading for 10 seconds before timing out with an add-in error: "This add-in cannot be started. Close this dialog to ignore the problem or click "Restart" to try again." Attempts at resolution have failed. Attempted included restarting the computer, repairing the Office 365 install, signing out/signing in with M365 account, reinstalling Office 365, and clearing trusted documents. I tried mimicking Excel settings from my Surface Pro 4 to the desktop, but have no success in getting the add-in to load. 

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