Microsoft365 uses the IMAP protocol to connect incorrectly

Copper Contributor



The connection configuration is as follows




The error message is as follows


The connection test failed
Test details
Collapse all
Testing IMAP for a user email address removed for privacy reasons on host
The IMAP test failed.
Test the steps
An attempt is being made to resolve the host name in DNS.
The host name was successfully resolved.
Additional details
Testing TCP port 995 on host to ensure that it is listening/opening.
The port was opened successfully.
The SSL certificate is being tested to ensure that it is valid.
The certificate meets all validation requirements.
Test the steps
Testing the IMAP service.
An error occurred while testing the IMAP service
Additional details
Protocol Log: C: 1 CAPABILITY S: +OK The Microsoft Exchange POP3 service is ready. [UwBZAEEAUABSADAAMQBDAEEAMAAwADAAOAAuAGEAdQBzAHAAcgBkADAAMQAuAAcgBvBvQALgBvAHuAdABsAG8AbwBrAC4AYwBvAG0A] Exception Details: Mail: IMAP Server Response Error Status "+OK The Microsoft Exchange POP3 service is ready. [UwBZAEEAUABSADAAMQBDAEEAMAAwADAAOAAuAGEAdQBzAHAAcgBkADAAMQAuAHAAcgBvAGQALgBvAHUAdABsAG8AbwBrAC4AYwBvAG0A]”。 Type: Microsoft.M365.RCA.Services.Protocols.Imap.ImapServerErrorException Stack Trace: In Microsoft.M365.RCA.Services.Protocols.Imap.ImapCommand'1.CheckForOk (IList'1 response) in Microsoft.M365.RCA.Services.Protocols.Imap.CapabilityCommand.ProcessResponse (IList'1 response) is < microsoft.M365.RCA.Services.Protocols.ProtocolClient. SendCommandAsync>d__17'1.MoveNext() --- Throw exception at the end of the stack trace at the end of the --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) is < at Microsoft.M365.RCA.Services.Protocols.Imap.ImapProtocolClient. Capability>d__3.MoveNext() --- Throw exception at the end of the stack trace at the previous location --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter. HandleNonSuccessAndDebuggerNotification(Task task) at Microsoft.M365.RCA.ConnectivityTests.ImapPop.BaseProtocolTest.<PerformTestInternalAsync>d__12.MoveNext()


Can someone help me analyze the reason for the error?

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