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Feb 28 2024 07:00 AM - Feb 29 2024 10:30 AM (PST)
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MFA and Logging Into Other Accounts

Copper Contributor

I've been pushing to get MFA enabled in our company but have had a question rise from some. One is if MFA is enabled will the owner of the company still be able to log in to other employees email accounts or will this be an issue? This might not sound like the most ethical thing but if he/she owns the company I believe all emails are theirs to read. This is used more when users are on vacation than for snooping purposes.

We are currently using Office 365 Business Premium. Thanks in advance for those with experience in these matters.

2 Replies
The owner of the account will have to forward the code to him/her in order for him/her ro be able to access it.
If you use Conditional Access he/she can be able to logon from the office without MFA if it is set up that way.
Regards, Magnus
He should use proper permission setting to access additional mailboxes via owa by giving him full access permission to the mailbox. No reason for him to track and or use the other users logins. Go to user account in office 365 and add the user. There is built in UI elements now to make it easy. Then in owa click the menu and he can open someone else’s mailbox there. MFA is only required for his own account.