Forum Discussion
Manage Quarantined Messages
Where is the "release selected message and allow sender" option (that is on the older Quarantine version) which releases message to all recipients and add its sender to all sender allow lists all in one easy operation? @HidMovHidMov
The option to do both is in the second screenshot.
Old school way:
Click on email
click on release icon
click on option to release and add to safe senders list
new way
click on email
click on release
Confirm 'release to all recipients' and 'add to safe senders is ticked and click ok
Can click on the tickbox to select all messages at the same time to do bulk operations.
I do feel a little like I'm in a vortex. See the cap above. There is no opion:
Confirm 'release to all recipients' and 'add to safe senders is ticked and click OK
Where is that option in the New way????
Thanks for the screenshot, can see why it caused some confusion because mine does show.
Let me do some digging to see why the option won't show for you.
I've a bit more digging - the option to add to safe senders list only shows for spam and bulk emails; phish and antimalware don't give that option at all, which makes sense as only the spam policy has an associated safe senders list afaik
I'm sorry, but after going through the documentation I can't see a obvious explanation on why the option isn't showing for you.