Forum Discussion
alexranes
Aug 16, 2022Copper Contributor
How to get alerts for events in shared calendar
Our teams use shared team calendars and no one is able to get alerts for events even though we have all turned them on. We would like an event created by anyone to give everyone who has the calendar ...
Kidd_Ip
Aug 18, 2022MVP
Outlook only supports reminders\alert in your own mailbox, it doesn’t work for shared calendar.
You can consider to assign full access permission to the shared mailbox and add to your Outlook.
Hope this can help
- JP540Jul 21, 2023Copper ContributorOthers complain they can't get the reminders in shared mailboxes to turn off, so I guess its just luck or unluck of the draw.
- farrc4780Jul 25, 2023Copper Contributor
JP540 Yep, we are having this problem after migrating from Google. It's quite frustrating that there seems to be no way to turn it off or on!
- JP540Jul 26, 2023Copper Contributor@farc4780, Found one way to turn them on finally. In another post, a user mentioned you need to go to account settings in Outlook, and add the shared address on the email page. It will prompt you for a username and password. There is no password for a shared account. Use your username and password. It looks like it wont work, but after you close and open Outlook again you will see it on the list in accounts. The next step is to go back to accounts and click on the shared mailbox and edit. Once in, click on "more settings", then the "advanced" tab. Next uncheck "Turn on Shared Calendar Improvements". Restart Outlook and you should start to get the reminders. I guess the improvements are turning off the reminders others complained about. Go figure. Good luck. I'm not sure what happens if one of the people on the shared calendar hits "dismiss" to a reminder. Does it get dismissed for everyone else who may really need the reminder? Not sure. We are switching to changing the events to meetings and inviting participants. Someone is in charge to set this up for all the reminders for the coming week or month, so all the reoccurring events get slowly changed to reoccurring meetings.