Forum Discussion
adambean
May 30, 2019Copper Contributor
Groups disappeared in Outlook?
Hi all, As of late, my o365 groups are no longer visible in Outlook. If I use o365 via the web, they are accessible without issue. No one else in any of my teams are experiencing this issue. ...
VasilMichev
Jun 12, 2019MVP
You can start by running the test from Outlook: hold the CTRL key, right-click Outlook's icon in the tray, select Test E-Mail Autoconfiguration, clear the two Guessmart checkboxes, enter username and password and run it. Success should result in obtaining the XML file.
adambean
Jun 13, 2019Copper Contributor
Thanks! Looks like I failed on webmail, but the overall result show success for Autodiscover and Redirect.
- VasilMichevJun 13, 2019MVP
Post the results here so we can review them. Also, Outlook must be running in cached mode for Groups to work.
- adambeanJun 14, 2019Copper ContributorAm I missing something, or is there no way to save the Results or Log tab? Seems like only the XML tab allows you to copy, and it doesn't look as relevant as the other two.
- VasilMichevJun 14, 2019MVP
Screenshot is fine :)