Forum Discussion
FKSTRADING
Mar 26, 2019Copper Contributor
Excel crashes sometimes when user cut & pastes from one tab to another
Hello, Recently, we experience several crashes per day in Excel when a user cut & pastes from one tab to another. This does not happen all the time but when it happens the person who did the cut & pa...
Mar 26, 2019
Hi! Can other users or you do this on a different computer without excel crashing?
FKSTRADING
Mar 29, 2019Copper Contributor
Hi,
When other user copy & pastes it does not occur.
Tried another online repair and received an update of Office.
We will be trying again with the user that had the crashes...
Fingers crossed that it does not happen anymore.
Thanks for the help.adam deltinger
- Mar 29, 2019If not, also run a memory (RAM) check on that machine
- FKSTRADINGMar 31, 2019Copper Contributor
Good morning,
Unfortunately it still happens.
Did a full online repair, Ram check ( no issues ), ...
Even when the user logs in on a different device ( laptop ) it happens on that device too...
The desktop she uses now is brand new.We do not know what to do now...
- Mar 31, 2019It must relate to something in that document! Did it happen when someone else used it to?
- Mar 29, 2019Yes! I hope for the best! What you describe it seems like a client issue so hopefully it will be resolved