Forum Discussion

Iron Contributor

Apr 29, 2019

Domain Ownership

Is MS serious..? How come you expect me or anybody to have admin access to some one else's domain... simply guide the user to contact MS support for domain dispute....

Admin

office 365

Rnishat0786
Apr 30, 2019
VasilMichev

Thanks for your suggestion. The issue here is I do not have access to the tenant that already has my domain registered. Hence there is no way I can log in to that tenant and remove the domain from that tenant, no matter of I try internal or external takeover.

that's why I said seems quite strange that MS is recommending to log in to someone else's tenant and remove the domain from there.... MS has already verified that I own the domain...

This is simply the case of Domain Dispute.....I am in touch with MS support so that they can contact the owner of the tenant mehtatech.onmicrosoft.com and get (o365.co.in) removed from there....

My tenant is offclab.onmicrosoft.com.

Thanks

Rnishat0786

Iron Contributor

VasilMichev

Thanks for your suggestion. The issue here is I do not have access to the tenant that already has my domain registered. Hence there is no way I can log in to that tenant and remove the domain from that tenant, no matter of I try internal or external takeover.

that's why I said seems quite strange that MS is recommending to log in to someone else's tenant and remove the domain from there.... MS has already verified that I own the domain...

This is simply the case of Domain Dispute.....I am in touch with MS support so that they can contact the owner of the tenant mehtatech.onmicrosoft.com and get (o365.co.in) removed from there....

My tenant is offclab.onmicrosoft.com.

Thanks

adam deltinger

MVP

Apr 30, 2019

Thebisdue here is how they could have set up snd vettigt your domain?

Rnishat0786
Iron Contributor
Apr 30, 2019
adam deltinger

I recently bought it from Go Daddy - two months ago & tried to add it to my tenant a week ago... so quite possibly someone else may have been using it earlier in there O365 Tenant...

Thanks
- Deleted
  Apr 30, 2019
  Rnishat0786
  
  If Vasil's suggestions does not work, I highly suggest to create a ticket on 'Need Help'. Verify the domain ownership through TXT record - give them a screenshot and let Microsoft Support refer the ticket to Data Protection.
  
  I am guessing that the other tenant have just added it but haven't verified it since you have control over your domain manager (or it might be possible if there are other admin who has access to it and add it) but again I am not entirely sure. Hope it helps.
- Djbinh
  Copper Contributor
  Nov 11, 2020
  Did you end up getting this resolved
  
  I am helping a customer with the same issue