Forum Discussion

Iron Contributor

Apr 29, 2019

Domain Ownership

Is MS serious..? How come you expect me or anybody to have admin access to some one else's domain... simply guide the user to contact MS support for domain dispute....

Admin

office 365

Rnishat0786
Apr 30, 2019
VasilMichev

Thanks for your suggestion. The issue here is I do not have access to the tenant that already has my domain registered. Hence there is no way I can log in to that tenant and remove the domain from that tenant, no matter of I try internal or external takeover.

that's why I said seems quite strange that MS is recommending to log in to someone else's tenant and remove the domain from there.... MS has already verified that I own the domain...

This is simply the case of Domain Dispute.....I am in touch with MS support so that they can contact the owner of the tenant mehtatech.onmicrosoft.com and get (o365.co.in) removed from there....

My tenant is offclab.onmicrosoft.com.

Thanks

Rnishat0786

Iron Contributor

adam deltinger

The strange thing is - Microsoft has already accepted that I am the domain owner - that's fine.

However later MS is asking me to log in to somebody else's domain and remove the domain added there.... obviously I do not have the admin credentials of that tenant..

Better part would have been to suggest the user to contact MS support to create a case for Domain Dispute...

Thanks

VasilMichev

MVP

Apr 30, 2019

The screenshot above only shows that you have tried to add the domain to an O365 tenant, not that you have proven ownership. In many cases, such issues can arise from the fact that someone else signed up for a "viral" O365 service, without coordinating with the admin staff, and now you need to perform a "domain takeover": https://docs.microsoft.com/en-us/azure/active-directory/users-groups-roles/domains-admin-takeover

Rnishat0786
Iron Contributor
Apr 30, 2019
VasilMichev

Thanks for your suggestion. The issue here is I do not have access to the tenant that already has my domain registered. Hence there is no way I can log in to that tenant and remove the domain from that tenant, no matter of I try internal or external takeover.

that's why I said seems quite strange that MS is recommending to log in to someone else's tenant and remove the domain from there.... MS has already verified that I own the domain...

This is simply the case of Domain Dispute.....I am in touch with MS support so that they can contact the owner of the tenant mehtatech.onmicrosoft.com and get (o365.co.in) removed from there....

My tenant is offclab.onmicrosoft.com.

Thanks
- adam deltinger
  MVP
  Apr 30, 2019
  Thebisdue here is how they could have set up snd vettigt your domain?
  - Rnishat0786
    Iron Contributor
    Apr 30, 2019
    adam deltinger
    
    I recently bought it from Go Daddy - two months ago & tried to add it to my tenant a week ago... so quite possibly someone else may have been using it earlier in there O365 Tenant...
    
    Thanks
- VasilMichev
  MVP
  Apr 30, 2019
  The whole idea behind the takeover process is that you don't (need to) have access to the tenant currently using the domain. Just follow the procedure and you can "free" the domain. That's of course assuming the domain was provisioned in a "viral" type of subscription. If it's a "regular" tenant, then work with support.