Forum Discussion
Disposition review: client error
Hello, according to the disposition review documentation Users need: Disposition reviews require an Office 365 Enterprise E5 subscription.
I have aquired Microsoft 365 E5 trial license and applied to the account.
when logging into disposition review website at https://protection.office.com/disposition
I receive this error:
I am able to dispose the document in question after dismissing the error. I am not able to review disposed items though. Please help. 1st line support says its a licensing issue but the user meets the licensing requirements.
Lol, well that's one way to solve a ticket :D
I haven't seen any document mentioning that trial licenses cannot use disposition, so I still think the issue is something on the backend and it need to be looked at by someone from MS.
7 Replies
forgot to mention: user is in proper groups
Give it some time, if you are still getting the error open a support case.
VasilMichevThanks for the reply Vasil. The license has been applied for a week now, as part of troubleshooting with Microsoft.
Their next steps were for me to buy a real license instead of trying to use a trial license. When I disagreed on their strategy they closed the case.
