Forum Discussion
Disposition review: client error
Lol, well that's one way to solve a ticket :D
I haven't seen any document mentioning that trial licenses cannot use disposition, so I still think the issue is something on the backend and it need to be looked at by someone from MS.
VasilMichevThanks for the reply Vasil. The license has been applied for a week now, as part of troubleshooting with Microsoft.
Their next steps were for me to buy a real license instead of trying to use a trial license. When I disagreed on their strategy they closed the case.
Lol, well that's one way to solve a ticket :D
I haven't seen any document mentioning that trial licenses cannot use disposition, so I still think the issue is something on the backend and it need to be looked at by someone from MS.
VasilMichev I just reached out to the team lead and asked him to reopen and reevaluate the steps offered in the ticket.
Robert WoodsI am testing out Retention Labels and have the same client error message as yourself - my account is in the correct roles and has the correct licencing. Did your issue get resolved? Thank you.
EmmaLewisMHPA for us it was the need for Office 365 E5, we were trying to apply with Just EMS E5 which was insufficient. We did a trial through the portal of O365 E5 and users stopped getting an error 1 day after assigning the licenses.
