Forum Discussion
Alan Robbins
Aug 07, 2017Copper Contributor
Change Password Insanity
I go through this every 90 days. Office 365 insists I change my password. I change it using o365 admin. Outlook prompts me over and over and over and over and over for the new password. ...
C_the_S
Aug 07, 2017Bronze Contributor
When we get the repeating prompt for credentials in Outlook desktop, we find that deleting the user's credentials in Credential Manager often gets them past that dialog.
- Alan RobbinsAug 07, 2017Copper Contributor
Thanks, I have tried that approach too.
The only thing that seems to work reliably is deleting and re-creating the whole Outlook profile which is a huge pain when you have 8 or 9 email accounts.