Forum Discussion
Change Password Insanity
I go through this every 90 days. Office 365 insists I change my password. I change it using o365 admin. Outlook prompts me over and over and over and over and over for the new password. ...
When we get the repeating prompt for credentials in Outlook desktop, we find that deleting the user's credentials in Credential Manager often gets them past that dialog.
Thanks, I have tried that approach too.
The only thing that seems to work reliably is deleting and re-creating the whole Outlook profile which is a huge pain when you have 8 or 9 email accounts.
