Forum Discussion
AutoUpdate for Mac is not working
If you are seeing the Update Error (updates are temporarily unavailable) message in Microsoft AutoUpdate in Mac OS on MAU v4.35.21051700, please try executing the below commands in a terminal and check. This solution was shared by Microsoft support (Thank you Keno) and it worked for me.
launchctl stop /Library/LaunchAgents/com.microsoft.update.agent.plist
launchctl unload -w /Library/LaunchAgents/com.microsoft.update.agent.plist
launchctl load -w /Library/LaunchAgents/com.microsoft.update.agent.plist
You may see errors for some of the commands, especially the unload cmd, but thats fine.After executing all the commands above open Microsoft AutoUpdate and click retry. Try clicking retry a few times, if it doesn't work the first time.
Hope this helps.
Unfortunately, not. I've deactivated my Office 365 on the Mac and moved on!
This page has troubleshooting tips:
https://support.microsoft.com/en-us/office/troubleshoot-microsoft-autoupdate-in-microsoft-365-and-office-for-mac-d12d756a-4bb1-4c93-93a7-3d82aa918351
I solved my problem using the link at the bottom of that page to "download the installer for the latest version of AutoUpdate"
Following up -- six months later I had the same problem again on a new MacBook. This fix still works to solve it:
Follow the steps under Install latest version of AutoUpdate on https://support.microsoft.com/en-us/office/troubleshoot-microsoft-autoupdate-in-microsoft-365-and-office-for-mac-d12d756a-4bb1-4c93-93a7-3d82aa918351.
