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Grace Yin's avatar
Grace Yin
Iron Contributor
Nov 14, 2018
Solved

Accepted meeting not shown in Calendar

Hi,

My user uses Outlook 2016. She accepted a meeting request, but the meeting was not shown in her calendar, the meeting organizer said she received the user's accepting notification. 

In the Sent Items folder, I found the meeting invitation, then I accepted it again, then it showed in the calendar.

Why didn't it show in the calendar the first time accepting?

Please help!

Thanks in advance!

  • Almost every time I’ve seen it, it’s caused by accepting on a mobile device from past experience. Item to tell my users to accept their meetings on outlook.

4 Replies

  • Almost every time I’ve seen it, it’s caused by accepting on a mobile device from past experience. Item to tell my users to accept their meetings on outlook.
    • Grace Yin's avatar
      Grace Yin
      Iron Contributor

      Hi Chris,

       

      Thank you for your reply. You are right. The user has confirmed she accepted the invitation via mobile.

       

      I hope Microsoft address this issue.

       

      Thanks again,

      • It’s the iOS or Android mobile clients that do it. Usually using older protocols. If users try to stick with outlook mobile they should have less issues.

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