Forum Discussion
Guest Access Missing (was available)
We had been using "Guest Access" in the Office 365 groups without issue, however I just went to add a new guest user and I can no longer do it. I receive the "You can only add individual people who are inside your organization" message and the "Guest" tab is missing from the members list. The funny part is there are still guest members in the list of all members...
I have checked settings under "Security and Privacy," "Office 365 Groups" under "Services & add-ins," and "user access" in AAD.
Anyone else experience the loss of and/or inconsistencies with guest access?
Just a heads up for anyone else experiencing this issue, MS was able to resolve this issue on the back end after a couple of direct messages with a MS employee via this community.
Thanks Sahil Arora for the help!
22 Replies
I am having the same issue.
I just went to my settings "the cog wheel" and I no longer have the Neworking option>Invite Guest?
Has anybody been able to resolve this issue?
It looks like I had to goto Office 365>Admin Center>Yammer and the settings are there?
Will we get the other options back. The reason being, is I want other people to have Yammer admin rights that can invite guest?
Thanks William for reaching out! Guest access in Groups is independent of Yammer settings. To manage Guest settings for Groups please follow this article here. https://support.office.com/en-us/article/Guest-access-to-Office-365-groups-Admin-Help-7c713d74-a144-4eab-92e7-d50df526ff96?ui=en-US&rs=en-US&ad=US
I am having same issue.
I was able to invite guest to my tenant's group, but not right now.
It makes me embassaring, because I need to invite guest who is my client right away.
Thanks folks for feedback! We are currently investigating this issue. Will revert back you with an update.
Just confirming to close the thread that everything is back working now (10/13/2016) or Thursday 13th October to humans
Hey Paul, I did check the admin center, SP, and via PowerShell. I replied to the MS Support person in this thread via a direct message and they fixed it for my tenant on the "backend."
Just a heads up for anyone else experiencing this issue, MS was able to resolve this issue on the back end after a couple of direct messages with a MS employee via this community.
Thanks Sahil Arora for the help!
I have the same issue this morning - very frustrating as I was onboarding members live showing them how it was done and then of course it didn't work!
Can you share the magic or do I need to open a support call?
David
One of the MS support reps picked up on this thread and we direct messaged each other. They simply stated "We have figured out the issue & deployed the fix for it."
I would open a support request as they fixed it within a day.
BTW, I agree it is very frustrating. We are in the same position as you.
Thanks Tim for reaching out! Were the bits flipped-up in Admin portal? Can you provide your tenant name? Also if you can check the tenant settings in PowerShell? If you find any in-consistency with portal settings, do let us know.
I did confirm all settings were as should be to alllow sharing for our tenant. Powershell looks good too. I'll send you the tenant name directly. Thanks!
- It's working on my tenants
Thanks! May have to open an SR...just wanted to ask around first.
