Forum Discussion

Brass Contributor

Oct 07, 2016

Solved

Guest Access Missing (was available)

We had been using "Guest Access" in the Office 365 groups without issue, however I just went to add a new guest user and I can no longer do it. I receive the "You can only add individual people who a...

Office 365 Groups

Tim Gagne
Oct 11, 2016
Just a heads up for anyone else experiencing this issue, MS was able to resolve this issue on the back end after a couple of direct messages with a MS employee via this community.

Thanks Sahil Arora for the help!

주현 김

Iron Contributor

Oct 12, 2016

I am having same issue.

I was able to invite guest to my tenant's group, but not right now.

It makes me embassaring, because I need to invite guest who is my client right away.

Sahil Arora

Former Employee

Oct 12, 2016

Thanks folks for feedback! We are currently investigating this issue. Will revert back you with an update.

theDavidSlight
Brass Contributor
Oct 14, 2016
Just confirming to close the thread that everything is back working now (10/13/2016) or Thursday 13th October to humans
- Sahil Arora
  Former Employee
  Oct 14, 2016
  The issue has been resolved Guest access should be up & working. Let us know if you are still not able to see it.
  - Rebecca Phillips
    Copper Contributor
    Oct 17, 2016
    Hi there, I've been tracking this thread as we have been having same issue. I have open ticket with MS Support SRX616101192766073ID but haven't heard anything back since early last week. Unfortunately we still have at least one user that is unable to add external guest users to an Office 365 group, same error.