Forum Discussion

Brass Contributor

Oct 07, 2016

Solved

Guest Access Missing (was available)

We had been using "Guest Access" in the Office 365 groups without issue, however I just went to add a new guest user and I can no longer do it. I receive the "You can only add individual people who a...

Office 365 Groups

Tim Gagne
Oct 11, 2016
Just a heads up for anyone else experiencing this issue, MS was able to resolve this issue on the back end after a couple of direct messages with a MS employee via this community.

Thanks Sahil Arora for the help!

theDavidSlight

Brass Contributor

Oct 11, 2016

I have the same issue this morning - very frustrating as I was onboarding members live showing them how it was done and then of course it didn't work!

Can you share the magic or do I need to open a support call?

David

Tim Gagne

Brass Contributor

Oct 11, 2016

One of the MS support reps picked up on this thread and we direct messaged each other. They simply stated "We have figured out the issue & deployed the fix for it."

I would open a support request as they fixed it within a day.

BTW, I agree it is very frustrating. We are in the same position as you.

theDavidSlight
Brass Contributor
Oct 11, 2016
Was told that this is realted to current Exchange issues; restoration by October 25th doesn;t look too wonderful!
- Tim Gagne
  Brass Contributor
  Oct 11, 2016
  Thanks for the heads up. It is sometimes very hard to connect the dots on some of these issue statements (though I am glad the post them).