Forum Discussion

Brass Contributor

Oct 07, 2016

Solved

Guest Access Missing (was available)

We had been using "Guest Access" in the Office 365 groups without issue, however I just went to add a new guest user and I can no longer do it. I receive the "You can only add individual people who a...

Office 365 Groups

Tim Gagne
Oct 11, 2016
Just a heads up for anyone else experiencing this issue, MS was able to resolve this issue on the back end after a couple of direct messages with a MS employee via this community.

Thanks Sahil Arora for the help!

Sahil Arora

Former Employee

Oct 12, 2016

Thanks folks for feedback! We are currently investigating this issue. Will revert back you with an update.

theDavidSlight

Brass Contributor

Oct 14, 2016

Just confirming to close the thread that everything is back working now (10/13/2016) or Thursday 13th October to humans

Sahil Arora
Former Employee
Oct 14, 2016
The issue has been resolved Guest access should be up & working. Let us know if you are still not able to see it.
- Rebecca Phillips
  Copper Contributor
  Oct 17, 2016
  Hi there, I've been tracking this thread as we have been having same issue. I have open ticket with MS Support SRX616101192766073ID but haven't heard anything back since early last week. Unfortunately we still have at least one user that is unable to add external guest users to an Office 365 group, same error.
  - Sahil Arora
    Former Employee
    Oct 17, 2016
    As discussed over Message, this user isnt on First release as the tenant settings is to have first release at user-level.
    
    Hence the user is not seeing guest access.