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Abdel1996
Copper Contributor
May 26, 2024

Problem 2fa authenticator

Hello, I am the Microsoft 365 administrator. I have encountered a problem: I changed my phone and forgot to enable the 2FA feature in the Authenticator on the new phone. Now, I can't access my a...
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May 27, 2024

Abdel1996 

 

You have no way but raise a support ticket to Microsoft if you are the only admin under your tenant

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Hello, I am the Microsoft 365 administrator. I have encountered a problem: I changed my phone and forgot to enable the 2FA feature in the Authenticator on the new phone. Now, I can't access my admin page. Is there a solution to this? Please help me.

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Hello, I am the Microsoft 365 administrator. I have encountered a problem: I changed my phone and forgot to enable the 2FA feature in the Authenticator on the new phone. Now, I can't access my admin page. Is there a solution to this? Please help me.

"},"Conversation:conversation:4152454":{"__typename":"Conversation","id":"conversation:4152454","solved":false,"topic":{"__ref":"ForumTopicMessage:message:4152454"},"lastPostingActivityTime":"2024-05-26T18:00:56.974-07:00","lastPostTime":"2024-05-26T18:00:56.974-07:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:4152454":{"__typename":"ModerationData","id":"moderation_data:4152454","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:4152454_1":{"__typename":"Revision","id":"revision:4152454_1","lastEditTime":"2024-05-26T15:27:53.609-07:00"},"ForumReplyMessage:message:4152469":{"__typename":"ForumReplyMessage","id":"message:4152469","conversation":{"__ref":"Conversation:conversation:4152454"},"author":{"__ref":"User:user:1114307"},"revisionNum":1,"uid":4152469,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:AdminCenter"},"subject":"Re: Problem 2fa authenticator","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:4152469"},"parent":{"__ref":"ForumTopicMessage:message:4152454"},"body":"

Abdel1996 

\n

 

\n

You have no way but raise a support ticket to Microsoft if you are the only admin under your tenant

","body@stringLength":"334","rawBody":"

 

\n

 

\n

You have no way but raise a support ticket to Microsoft if you are the only admin under your tenant

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