Forum Discussion

Dirkberlin's avatar
Dirkberlin
Copper Contributor
Dec 12, 2018

organization information not shown, tenant id doesn't exist

hello,

I've created a tenant for testing purposes.

I can't find my organization information within the admin portal.
It shows:

 

 

 

When I click edit it's not possible to enter these information because I can't choose a preferred language. Maybe because the not editable field "country or region" is not set.

 

 

 

Any ideas on how to fix that?

 

best regards

dirk

microsoft 365 admin center

2 Replies

  • RobDiek's avatar
    RobDiek
    Copper Contributor
    Jan 16, 2019
    Hey,

    I would recommend to open a support case so we can look at your tenant :) please PM me the ticket ID afterwards.
    Thanks
    Rob
  • VasilMichev's avatar
    VasilMichev
    MVP
    Dec 12, 2018

    I'm guessing something went wrong in the provisioning process. If it's just a test tenant, provision a new one. You can always open a support case too.

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