Delist Portal not working

[machadoug]

Greetings,

I'm trying to delist my server's IP address using this form, but all I get is the following error when I try to submit the form:

Step 1: Our messaging service has experienced a temporary issue, please resubmit your information below.

See screenshot

I've been trying to resubmit, but it never works. Don't know where to issue a bug report.

Best regards,

Douglas

[#2]

I have the same issue. Can this please be fixed Microsoft?

[#3]

Same issue. Can microsoft solve it asap? we have a SMTP IP addresss need to be unblocked. thanks 

[#4]

@machadoug 

i have the same issue.

seems to be a recurrent problem.

@Pernille-Eskebo do you uplan to have an issue about this?

some similar messages are dating from 2020... 

[#5]

the isue still ongoing,
the users of office 365 can recibe the emails of our new email server

[#6]

@hm... we have the same issue. Is there other portal that works?

This is very blocking issue. Our customers can't contact with office365 😕

[#7]

This is getting beyond a joke, its been 3 days since this was reported and still no update or resolution. This is a priority issue and should be dealt with as such, we are unable to use our production systems as we can't delist an IP for one of our servers.

[#8]

@David-Allan This is happening for about one week now. I waited very patiently before posting this error. I hope Microsoft can fix this ASAP, but there's no reply from them. 

If you find another solution to get delisted, please let me know.

[#9]

Will do @machadoug I have followed up with our MS Partner to see if they can get some movement on this issue.

[#10]

Guys, i have same issue since 2 day, any other possible way to delist

[#11]

@machadoug 

any one checked the viability to sue microsoft for this issue? 

their users are not receiving the invoices nor the purchase order from non microsoft users, generating a direct loss on both sides

[#12]

@Sergi_Fonoyet, no I didn't check.

As a workaround, until this gets fixed, I'm in the process of configuring Amazon SES for all domains in our server, but it's going to be costly...

[#13]

I'm having the same problem @machadoug for 2 days.  Wondering if anyone had any success, or if Microsoft fixed the issue?

[#14]

I have raised a priority ticket with our MS partners, fingers crossed we get a decent response and i'll keep this post updated. I can't move my project forward until this is resolved.

[#15]

Thanks, same problem here ...

[#16]

can you please share you solution ?
I keep receiving reject error "Remote Server returned '550 5.7.606 Access denied, banned sending IP [*.*.*.*]
and cant delist using online form, im getting same error about "temporary issue".

[#17]

There is no solution currently @nikolayv

[#18]

We have raised a P2 ticket 4 hours ago and still no response from Microsoft on this matter. Expected response time is two hours. Guess they are breaching their SLA's.

[#19]

Ok. Sadly.
Thanks

[#20]

It looks like they just fixed it, I was able to delist an IP a few minutes ago.