Forum Discussion

Brad McCarthy's avatar
Brad McCarthy
Brass Contributor
Aug 11, 2016

Custom Tiles Missing for New Users

We have four "custom tiles" enabled in our tenant.  this is a GLOBAL setting found in Admin Center - Company Profile - Custom Tiles.  

 

These are simply shortcuts to inhouse webpages our company uses.  All of the sudden this week, any new user i create and sync to my tenant, they cannot see these four icon tiles on the App Launcher when clicking "View All My Apps".

 

I have tried to unassign/reassign the entire E3 license.  I have tried unassigning/reassigning the Exchange Online license.   I have ran numerous resyncs to my on premise Active Directory, still no changes.

 

Anyone have any ideas?